During the summer of 2003, JIS participated in the Metro-wide Managing for Results initiative called Results Matter. This process resulted in a strategic business plan for JIS. Below are the Mission and Goals for JIS.
The mission of the Justice Integration Services department is to provide customized, integrated case management software and technology support products to Metro Nashville Justice Agencies so they can manage and use shared information to improve the administration of justice for the Nashville community.
Goals
1. By the year 2012, JIS will implement a new suite of web-base court case management software to better meet customer demands, as evidenced by:
___% of the applications of the suite are implemented
___% of customer requirements are met
___% of new customer requirements are met
2. By the year 2012, JIS will implement a sufficient infrastructure to accommodate the growth in concurrent customer use of the court case management applications, as evidenced by:
___% increase in concurrent users of the CJIS suite
___% increase in login accounts
3. By the year 2012, JIS customers will experience minimal disruption in the administration of critical criminal and civil justice services in the event of a disaster causing loss of data, as evidenced by:
___% of business continuity test plans executed
___% of business continuity application functionality that was successfully executed
4. By the year 2012, JIS staff members will be cross-trained to gain new knowledge and skills to help support the development and implementation of new systems, as evidenced by:
___% of defined technology skills possessed by the appropriate number of staff members
