The purpose of the Customer Communication Line of Business is to provide project reporting, support and application availability notification products to Metro Nashville Justice Agencies so they can appropriately plan for or respond to events that may impact their ability to deliver services.
Key Result(s)
% of projects delivered on time
% of projects delivered within budget
Line of Business 2
Technology Planning and Solutions
Purpose Statement
The purpose of the Technology Planning and Solutions Line of Business is to provide connectivity and justice integration solution products to Metro Nashville Justice Agencies so they can receive and utilize continuous access to critical information services.
Key Result(s)
% of committed requirements that have been delivered
Line of Business 3
Quality Control
Purpose Statement
The purpose of the Quality Control Line of Business is to provide standardization and certification products to Metro Nashville Justice Agencies so they can experience justice technology systems and services that are free from defects.
Key Result(s)
% of requirements received by customer without defects
